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Utmel Customer Rating Standard, Rights and Interests

Published: 24 July 2020 | Last Updated: 24 July 20204105

In order to improve the service quality, and protect the rights and interests of customers actively cooperating with us, Utmel plans to divide our customers into two categories: cooperative customers and potential customers.

According to the order quantity, cumulative trading amount and time, our cooperative customers are divided into:

VIP5 一strategic cooperative partners;

VIP4 一 core cooperative customers;

VIP3 一 key cooperative customers;

VIP2 一 stable cooperative customers;

VIP1 一 regular or general cooperative customers, individual customers etc..

According to the inquiry quantity and the length of follow-up time, customers are divided into:

Level A 一potential value customers;

Level B 一potential active customers;

Level C 一potential general customers;

Level D 一low-level active customers,

Level E 一low-value customers.

Utmel will provide different levels of service time and special benefits for customers of different levels in different categories.

For more details, welcome to contact our sales team!

UTMEL

We are the professional distributor of electronic components, providing a large variety of products to save you a lot of time, effort, and cost with our efficient self-customized service. careful order preparation fast delivery service

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